TERMS & CONDITIONS

Last updated: 10 June 2026

1. Introduction

These Terms & Conditions apply to all bookings made with The Unbound Project and Unbound Retreats, operated by Loewenthal & Co Ltd ("we", "our", or "us").

By booking a retreat, workshop, event or experience with us, you agree to these Terms & Conditions.

2. Booking & Payment

Participants may choose to either pay in full or secure their place using the payment plan option.

Pay in Full

Your place is confirmed once full payment has been received.

Payment Plan

Participants choosing the payment plan option will pay a non-refundable deposit of £300 at the time of booking.

The £300 deposit secures your place on the retreat.

The remaining balance will be automatically charged to the same payment method on 9 August 2026.

By selecting the payment plan option, you authorise us and our payment provider to collect the remaining balance on 9 August 2026.

The £300 deposit is non-refundable. By selecting the payment plan option, you acknowledge that the remaining balance will be automatically charged on 9 August 2026 and that all payments become non-refundable once collected.

It is your responsibility to ensure sufficient funds are available and that your payment details remain valid.

If the balance payment is declined or cannot be collected, we will attempt to contact you. If payment is not received within 7 days of the due date, we reserve the right to cancel your booking and retain the £300 deposit.

All prices are shown in GBP (£).

3. What's Included

Your retreat package includes the items specifically listed on the booking page at the time of purchase.

Included items may include:

  • Accommodation

  • Meals

  • Brazilian Jiu Jitsu training

  • Strength & Conditioning sessions

  • Mindset workshops

  • Cultural activities

  • Group transfers

Optional extras such as massages, excursions, treatments, personal spending, alcoholic drinks, travel insurance and other personal purchases are not included unless specifically stated.

4. Travel & Transfers

Airport transfers are included only within the times and arrangements specified by the retreat.

If you miss your flight, arrive outside the designated transfer times, or make alternative travel arrangements, any additional transfer costs will be your responsibility.

We strongly recommend purchasing comprehensive travel insurance.

5. Accommodation

Accommodation is arranged through approved accommodation or travel partners.

Room availability and room allocation are subject to availability at the time of booking.

Participants booking shared accommodation are responsible for selecting and arranging their own room-sharing arrangements where applicable.

6. Cancellation & Refund Policy

Due to the limited number of retreat places and the upfront commitments required to secure venues, instructors, accommodation and suppliers, all retreat payments are non-refundable.

For participants using the payment plan option, the £300 deposit is non-refundable from the time of booking.

The remaining balance will be automatically collected on 9 August 2026. Once this payment has been collected, the full retreat fee becomes non-refundable.

If you are unable to attend, you may contact us to discuss the possibility of transferring your place to another participant. Any transfer will be entirely at our discretion and may be subject to administration fees.

No refunds will be given for:

  • Participant cancellations

  • Missed flights

  • Travel disruptions

  • Late arrivals

  • Early departures

  • Failure to participate in any part of the retreat

We strongly recommend purchasing comprehensive travel insurance to protect against unexpected changes to your circumstances.

7. Cancellation By Us

In the unlikely event that we cancel the retreat, participants will receive a full refund of all monies paid to us in relation to the retreat.

We will not be responsible for any costs incurred outside of payments made directly to us unless otherwise agreed.

8. Force Majeure

If circumstances beyond our reasonable control affect the retreat, including but not limited to natural disasters, extreme weather, government restrictions, travel disruptions, illness, pandemics, strikes, venue closures, or other unforeseen events, we reserve the right to postpone, reschedule, modify or cancel the retreat.

Where possible, your booking will be transferred to a future retreat date.

Where a transfer is not possible or appropriate, we may offer a full or partial refund at our discretion.

We will always endeavour to find the fairest solution for all parties involved.

9. Health, Fitness & Medical Information

By attending the retreat, you confirm that you are physically and mentally able to participate in the activities offered.

You agree to disclose any relevant:

  • Medical conditions

  • Injuries

  • Allergies

  • Dietary requirements

  • Accessibility requirements

  • Physical limitations

before attending the retreat.

You understand that failure to disclose relevant information may impact your safety and participation.

10. Physical Activity & Assumption of Risk

Participation in Brazilian Jiu Jitsu, Strength & Conditioning, swimming, excursions and all other physical activities is entirely voluntary.

You acknowledge that physical activity carries inherent risks, including injury, illness, disability or, in rare cases, death.

Participation is undertaken entirely at your own risk.

Loewenthal & Co Ltd, The Unbound Project, Unbound Retreats, instructors, staff, contractors and venue partners shall not be liable for injuries, accidents, loss or damage arising from participation except where required by law.

11. Alcohol & Personal Responsibility

Alcohol may be available through hotels, restaurants, venues or third-party providers.

Participants are solely responsible for their own alcohol consumption and behaviour.

Any consequences arising from excessive alcohol consumption remain the responsibility of the participant.

12. Photography & Media

Photography and video may be captured during retreats, events and activities for promotional, educational and marketing purposes.

By attending the retreat, you consent to the use of photographs and videos featuring you unless you notify us in writing before or during the retreat that you wish to opt out.

We will make reasonable efforts to honour opt-out requests.

13. Participant Conduct

We are committed to creating a safe, welcoming and respectful environment for all participants.

We reserve the right to remove any participant whose behaviour we reasonably believe to be:

  • Unsafe

  • Aggressive

  • Abusive

  • Harassing

  • Disruptive

  • Illegal

  • Inappropriate

Participants removed from the retreat for behavioural reasons will not be entitled to a refund.

14. Retreat Changes

We reserve the right to make reasonable changes to:

  • Retreat schedules

  • Activities

  • Workshops

  • Instructors

  • Venues

  • Accommodation arrangements

  • Timings

where necessary.

Any changes will be communicated as soon as reasonably possible.

15. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount paid directly to us by the participant for the retreat.

Nothing in these Terms & Conditions excludes liability where such exclusion would be unlawful.

16. Contact Information

Loewenthal & Co Ltd

Email:
hello@theunboundproject.co.uk

Address:
2 Old Brewery Road
Bow
E3 3YG
United Kingdom

If you have any questions regarding these Terms & Conditions, please contact us using the details above.